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Refund Policy for NanoBananaTool

Last Updated: August 28, 2025

At NanoBananaTool, we strive to provide our users with the best experience possible. We understand that circumstances may change, and you might need to request a refund. Please read our refund policy carefully before making a purchase.

Refund Eligibility

  • Time Limit: Refund requests must be made within 3 days of your purchase. After this period, we cannot process any refund requests.
  • Credit Usage: If you have used more than 5 credits, you are not eligible for a refund, regardless of the time since purchase.
  • Account Status: Your account must be in good standing and not have violated our Terms of Service.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

  1. Contact Us: Reach out to our support team at
  2. Provide Required Information:
    • Your account email address
    • Purchase date
    • Order/Transaction ID
    • Reason for requesting the refund
  3. Wait for our response: We typically process refund requests within 1-2 business days.

Refund Process

Once your refund request is approved:

  • The refund will be processed to your original payment method
  • Processing time may vary depending on your payment provider (typically 5-10 business days)
  • Your account credits will be adjusted accordingly
  • You will receive a confirmation email once the refund is processed

Non-Refundable Items

The following are not eligible for refunds:

  • Promotional or bonus credits received as part of a special offer
  • Accounts that have violated our Terms of Service
  • Purchases made more than 3 days ago
  • Accounts that have used more than 5 credits

Questions About Our Refund Policy?

If you have any questions or concerns about our refund policy, please don't hesitate to contact our support team at . We're here to help!

Refund Policy